If your Apple ID is locked or disabled. If you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID. And if you have a recovery key, you can use it to help you regain access to your account. If you see a message that is different from the alerts above and you can't reset your password, contact us for help. Then, a message will be sent to you saying your account has been “locked for security purpose.” Apple id password needs to use throughout the network of Apple service. So if you find that your Apple account is locked, it becomes a very problematic situation, especially when you try to download an app from the App store, or want to access.
fix Account Has Been Disabled in the App Store and iTunes in 2019: Once in a while, you might have run into this error showing “Your Account Has Been Disabled in the App Store and iTunes”. This is one of the serious problems which will not let you download the movies and apps from the play store.
Without Apple ID you will be not able to do a lot of things such as buy, update apps, rent movies etc. from the iOS store.
In this blog, we will show you how to get rid of this problem.
Steps to troubleshoot the problem
1- If you have entered the wrong Apple-id and password then try the below steps.
2- Try the below steps to unlock the Apple device.
- Visit https://iforgot.apple.com/
- Enter your Apple ID and click Continue
- The web site will ask you a few questions (your phone number etc) to verify that Apple ID belongs to you.
- Follow the instructions
3 – If you are still having problems. thy this step. What this step will do is to reset your Apple ID password so that you can regain access to your account. This is a bit more complex. You are going to need a trusted device or trusted phone number to unlock your Apple ID if you enabled two-factor authentication. Apple explains how you can do this. Please note that after changing your Apple ID password, follow the steps below:
- On your iOS device, Settings > [your name] > iTunes & App Store and Sign Out. Then Sign in using your new Apple ID password.
- On Mac, open App Store (Store > Sign Out) and iTunes (Account > Sign Out) and then sign out and then sign in.
4. If number #3 does not help, now you may want to contact iTunes support. Please note that steps below may be slightly different for you depending on your region. Here is how:
- Visit https://support.apple.com/choose-country-region/itunes
- Select your region
- This will take you to your region’s iTunes support page
- Scroll down and find and click the “Contact Apple Support” section
In contact Apple support follow the below guidelines
- Click “iTunes Store: Purchasing music, movies, apps, and books”
- Click “Account Management”
- And now select “Account disabled in the App Store and iTunes Store alert”
- Now you can schedule a call from Apple Support. They will call and help you.
This process will help you to get rid of this problem at the earliest.
This article explains what you can do to fix if you encounter the “Your account has been disabled in the App Store and iTunes” error when you attempt to buy, download or update apps. You will not be able to download apps, until you fix this problem.
Without a working Apple ID, you will not be able to do a lot of things: buy, update apps, rent movies etc. You will not be able to use many apps and services such as App Store, Apple Music, iCloud, iMessage, FaceTime, iTunes Store and many more. So this is a serious problem.
Here is how you can troubleshoot:
“Your account has been disabled” fix:
1. It is possible that you entered wrong Apple ID passwords too many times. Just wait and try the next day.
2. Please try the following steps. This will unlock your Apple ID.
- Visit https://iforgot.apple.com/
- Enter your Apple ID and click Continue
- The web site will ask you a few questions (your phone number etc) to verify that that Apple ID belongs to you.
- Follow the instructions
3. If you are still having problems. thy this step. What this step will do is to reset your Apple ID password so that you can regain access to your account. This is a bit more complex. You are going to need a trusted device or trusted phone number to unlock your Apple ID, if you enabled two-factor authentication. Apple explains how you can do this. Please note that after changing your Apple ID password, follow the steps below:
- On your iOS device, Settings > [your name] > iTunes & App Store and Sign Out. Then Sign in using your new Apple ID password.
- On Mac, open App Store (Store > Sign Out) and iTunes (Account > Sign Out) and then sign out and then sign in.
4. If number #3 does not help, now you may want to contact iTunes support. Please note that steps below may be slightly different for you depending on your region. Here is how:
- Visit https://support.apple.com/choose-country-region/itunes
- Select your region
- This will take you to the your region’s iTunes support page
- Scroll down and find and click the “Contact Apple Support” section
- Click “iTunes Store: Purchasing music, movies, apps and books”
- Click “Account Management”
- And now select “Account disabled in the App Store and iTunes Store alert”
- Now you can schedule a call from Apple Support. They will call and help you.